Terms and Conditions

1Acceptance of Terms

By accessing, browsing, registering for, or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue your use of our Platform immediately.

2Eligibility and Account Registration

You must be at least 18 years of age or possess legal parental/guardian consent to use this Platform. When creating an account:

• You agree to provide true, accurate, current, and complete credentials during signup and onboarding.
• You are solely responsible for maintaining the confidentiality of your account credentials, login cookies, and password.
• You agree to notify us immediately at support@vacancyservices.com upon discovering any unauthorized account usage or security compromise.

3Nature of Services and AI Disclaimer

VacancyServices operates an online job portal and algorithmic career matching engine. Features include automated resume parsing, AI-powered skill extraction, algorithmic job compatibility scoring, and recruiter applicant tracking.

4User Obligations and Acceptable Use

Users agree to strictly refrain from the following prohibited activities:

• Submitting fraudulent, fabricated, or forged resumes, certifications, or identity documentation.
• Posting duplicate, spam, misleading, non-existent, or pyramid/commission-only recruitment notices.
• Automated scraping, crawling, or extracting platform data, applicant records, or job listings without express written permission.
• Attempting to bypass authentication, manipulate payment parameters, exploit PostgREST RPC endpoints, or perform unauthorized security probes.
• Using discriminatory, offensive, abusive, or unlawful language in job posts or communication.

5Subscriptions, Payments, and Billing

Certain advanced platform capabilities (such as increased daily job application quotas, AI resume enhancements, and recruiter posting privileges) require paid subscriptions.

• Pricing & Currency: All prices are displayed and charged in Indian Rupees (INR), inclusive of applicable goods and services taxes unless stated otherwise.
• Payment Processing: Transactions are securely processed through RBI-authorized payment aggregators (including PayU). We do not store sensitive debit/credit card numbers or CVVs on our servers.
• Billing Cycle: Plans are activated immediately upon successful payment confirmation from our gateway and are valid for the purchased tenure (e.g., 30 days, 90 days, or 365 days).
• Cancellations & Refunds: All payments are subject to our dedicated Cancellation & Refund Policy.

6Intellectual Property Rights

All software, source code, UI designs, proprietary matching algorithms, logos, and trademarks on VacancyServices are the exclusive intellectual property of VacancyServices. Candidates and recruiters retain ownership of their personal resumes, trademarks, and job post texts while granting VacancyServices a non-exclusive license to display and process them for service delivery.

7Limitation of Liability

To the maximum extent permitted by applicable Indian laws, VacancyServices, its founders, directors, and employees shall not be liable for any indirect, punitive, consequential, or incidental damages, loss of profits, data corruption, or inability to access services arising from platform downtime, cyber incidents, or employment disputes between candidates and employers.

8Governing Law and Dispute Resolution

These Terms shall be interpreted and governed in accordance with the laws of the Republic of India. Any claims, legal actions, or disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi / Bihar, India.

9Grievance Officer & Contact Information

In accordance with the Information Technology Act, 2000 and rules made thereunder, user grievances can be submitted to our designated Grievance Officer: